Free shipping on all DK orders.

Terms and conditions

Terms and conditions:

General

The company little normadot , registered at Kirkevej 7, 4672 Klippinge, Denmark, with VAT registration number DK34096422, operates the website: www.normadot.com. These general terms and conditions shall apply to all contracts and business relationships between us and users. We reserve the right to change these terms of use without notification. Users are responsible for keeping themselves updated with such changes.

The following elements of this website are our property: 
- all logos, text and images.
Our trademarks may not be used without written permission.

PRODUCT

All our products are carefully silk screened by hand and differences may occur in its appearance

Also, we can not guarantee that colours in the website are fully equivalent to the item’s actual colors.

 

PAYMENT AND PRICES

We currently accept Visa, Mastercard , american express and Appel pay payment.
For Card payments we cooperate with Stripe. All transactions are encrypted and 100% secure. The transaction of credit card data is encrypted. We do not store any credit card data.

Shipping costs will be added to your order. For shipping charges, please view shipping page

 

DELIVERIES

We will expedite your order as soon as possible. All orders are fulfilled at our studio in Denmark within 1-5 business days. All orders are subject to availability. When your order is placed, we will send you an order confirmation.
Once your order has been placed and you have received an order confirmation email, you may not make any changes to your order. If you wish to make changes to your placed order, or if there is any mistake made in registering customer contact or address details when placing the order, it is your responsibility to contact us immediately.
Orders may be canceled within 1 business day for a full refund. If no, they may be subject to a 25% cancellation fee.

Once your package is shipped we will send you an email
We are not responsible for any delays caused by destination customs clearance processes.

Return & Exchange

If for any reason you are not entirely satisfied with your purchase, you can return one or more items from your order within 14 days from delivery.    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.                                                                                                                                                                                                              Once we have accepted reception, you can either choose to exchange the item or get a refund , a credit will automatically be applied to your credit card.                              
Shipping costs for returning your purchase are not refunded. Please keep a copy of your return-shipping receipt. We are not liable for packages lost in return shipping.    

Please send returns to:

normadot.dk
Kirkevej 7
4672 Klippinge
Denmark      
When returning an item, please enclose your receipt with your name and address. Refunds are transferred immediately, but because of technicalities relating to banks and card issuers outside of our control, completion of the refund can take up to 30 days. Please note that refunds can only be made to the credit card used for payment.

 

Errors or defects

You can make a complaint of defects and faults in a product within 24 months after the purchase. Complaint, though, should be given as soon as you become aware of the defect, and does not apply to defects, damages or wear caused by misuse, lacking maintenance or ordinary wear and tear.
In connection with defects and faults please as a start, send us an email explaining what is wrong with the product. Depending on the situation we will offer to repair the item, exchange it, or offer a full or partial refund. Please be aware that we will always need you to return the product for inspection to the address below. If the complaints are entitled we will refund your shipping costs if you send us the receipt. We do not accept returned items sent as cash on delivery.

normadot.dk
Kirkevej 7 
4672 Klippinge
Denmark

 

Customer Service

If you have any questions, please contact us by using the form below, or send us an email at info.normadot@gmail.com