Terms and conditions
Terms and conditions:
Shipments within Denmark are free of charge for orders exceeding 400 DKK (otherwise 25 DKK)
Europe and rest of the world:
Shipments to Europa and rest of the world are free of charge for orders exceeding 600 DKK For order below 600 DKK, we charge 50 DKK.
Orders will be dispatched from our danish studio within 2-5 days , unless otherwise indicated.
Return & Exchange
Please send returns to:
Errors or defects
You can make a complaint of defects and faults in a product within 24 months after the purchase. Complaint, though, should be given as soon as you become aware of the defect, and does not apply to defects, damages or wear caused by misuse, lacking maintenance or ordinary wear and tear.
In connection with defects and faults please as a start, send us an email explaining what is wrong with the product. Depending on the situation we will offer to repair the item, exchange it, or offer a full or partial refund. Please be aware that we will always need you to return the product for inspection to the address below. If the complaints are entitled we will refund your shipping costs if you send us the receipt. We do not accept returned items sent as cash on delivery.
If you have any questions, please contact us by using the form below, or send us an email at firstname.lastname@example.org